Welcome to La Rosa Flowershop!
- Flower arrangement posted in our website are for delivery within Philippines only and prices are in Philippine Peso.
- Sender is responsible for providing accurate and complete delivery information. Any delay or non delivery due to sender’s incorrect delivery information, sender will still be charged.
- Orders will be confirmed only once full payment received. If requested, sender will be notified after delivery of flowers to recipient.
- In case of late delivery by the company's fault, we will give discounts to the customer the next time he/she orders.
- Cancellation Policy – NO CANCELLATION a day before the desired delivery date. Email us at [email protected] for the request of cancellation 1-2 days before the desired delivery date. For any changes or special request contact us immediately. Strictly we do not accept cancellation of order once the flowers have been arranged or delivered. Cancellation of order due to not covered area of delivery (example provincial or outside metro manila) without notifying us first or any reason of customer for request of cancellation, customer will only get 80% refund from the total amount paid, 20% serve as transaction fee. Refund will be done within 7-14 working days.
- Refund Policy
- NO RETURN, NO REFUND for
product quality problem if the delivery address given by the sender is incorrect,
re-route delivery address by sender’s request, not being present or no one else
can receive the flowers in behalf of the recipient at the delivery address and
improper handling of flowers by the recipient. Please understand that our
product is perishable, to avoid these incidents please provide accurate
delivery details. We replace flower delivery without charge if it is company’s
fault such as incorrect delivery item, wilted or damaged flowers due to
mishandled of delivery. However, complaints will be entertained within 48 hours
only from the time of delivery. Replacement of flower delivery will be done 2-3
days after date of complaint with a valid reason.
- LA ROSA FLOWERSHOP will not liable for delays or non delivery due to natural disasters, acts of God and other reasons beyond our control.
- Delivery Policy – Please refer to our DELIVERY
INFORMATION
- Substitution Policy - Flower arrangements posted
in our website may vary, depending the availability of the flower order. Some
substitution may occur especially for outside metro manila and provincial
delivery but with same or higher equal value. Sender will be informed for some
changes.
Payment Terms / Payment Instructions
Dear Customer,
You may pay through various options for your convenience. See details below:
OPTION 1 (Online Payment through our Online Store)
Paypal Payment (Secure payment)
Upon checkout fill in the necessary details required. When you reach Step 5: Payment Method choose “PayPal / Credit Card (VISA, MasterCard, AMEX, Discover)” Then “confirm order”. When the Paypal window comes up sign into your Paypal account and proceed with the payment to complete the transaction.
Credit Card Payment (Secure payment)
Upon checkout fill in the necessary details required. When you reach Step 5: Payment Method choose “PayPal / Credit Card (VISA, MasterCard, AMEX, Discover)” Then “confirm order”. When the Paypal window comes up choose “Don’t have a Paypal account?”, then fill-up the necessary credit card details and proceed with the payment to complete the transaction.
Pay directly through Paypal
Pay using your Paypal by sending payment to our Paypal account: [email protected]
OPTION 2 (Bank Deposit / Wire Transfer / Western Union)
Through Bank deposit
We accept Bank Deposits in Metrobank, Union Bank, Banco de Oro and Western Union
See bank details below:
BANK: Banco De Oro
Branch: Teachers Village East
BDO Acct Name: LA ROSA FLOWERSHOP
Acct # : 6520019045
BANK: Metrobank
Branch: Kalayaan
Acct Name: LA ROSA FLOWERSHOP
Acct # : 1863186178131
BANK: Union Bank
Branch: Katipunan
Acct Name: LA ROSA FLOWERSHOP
Acct # : 011020009462
Through Western Union
Western Union Receiver : EMMA SAN JOSE
Address: 88 Maginhawa st., Teachers Village East, Quezon City, Phils.
Tel: (632) 9285 359
NOTE: Kindly Email us at larosa_sj2004 or FAX at 9285359 your Deposit Slip/ Western Union Slip as payment confirmation. When sending Western Union details, do not forget the control number / transaction number, name of sender, address of sender and amount.
Order will be served after confirmation of payment.
We could also Collect payment in an office or home address. Collection fee P200.00
Delivery Information
1. Place your order before 12:00nn Philippine time (Monday-Sunday) for SAME DAY DELIVERY within Metro Manila only. Order received after 12:00nn Philippine time for same day delivery will be processed / delivered on the following day. Roses are available everyday in red, white and fuchsia pink color.
OFFICE / STORE OPERATING HOURS: PHILIPPINE TIME 8:00AM - 8:00PM (MONDAY - SUNDAY)
FOR INQUIRIES OR RESERVATIONS: (632) 881-6731 / (632) 579-3073
OR EMAIL US AT: [email protected]